Comments for Chris McKenna http://chrismckenna.wordpress.com my wordpress blog. Thu, 05 Nov 2009 03:25:20 +0000 http://wordpress.com/ hourly 1 Comment on Halloween! by dave http://chrismckenna.wordpress.com/2009/11/03/halloween/#comment-980 dave Thu, 05 Nov 2009 03:25:20 +0000 http://www.ihavethe.info/?p=831#comment-980 how does the movie end? did he get any candy? how does the movie end? did he get any candy?

]]> Comment on What To Do If You Break Your Cellphone by S. Ubrosa http://chrismckenna.wordpress.com/2009/08/30/what-to-do-if-you-break-your-cellphone/#comment-979 S. Ubrosa Thu, 01 Oct 2009 19:23:36 +0000 http://www.ihavethe.info/?p=827#comment-979 I'd like to remark, if you will pardon the tangent, that I have a extremely vivid image in my mind of the antique radio that at one time resided in your "ancestral" home. I always loved that radio. The folding stools were a very close second. I’d like to remark, if you will pardon the tangent, that I have a extremely vivid image in my mind of the antique radio that at one time resided in your “ancestral” home. I always loved that radio. The folding stools were a very close second.

]]> Comment on Life Without Comcast Cable TV at the New House by Mark Schoneveld http://chrismckenna.wordpress.com/2009/07/14/life-without-comcast-cable-tv-at-the-new-house/#comment-978 Mark Schoneveld Tue, 14 Jul 2009 14:33:23 +0000 http://www.ihavethe.info/?p=806#comment-978 Me - I rigged up the Apple TV and rent from the iTunes store or plug into Hulu via the Boxee hack. Most definitely no need for cable anymore. Me – I rigged up the Apple TV and rent from the iTunes store or plug into Hulu via the Boxee hack. Most definitely no need for cable anymore.

]]> Comment on Life Without Comcast Cable TV at the New House by Chris http://chrismckenna.wordpress.com/2009/07/14/life-without-comcast-cable-tv-at-the-new-house/#comment-977 Chris Tue, 14 Jul 2009 13:45:27 +0000 http://www.ihavethe.info/?p=806#comment-977 link pls? link pls?

]]> Comment on Life Without Comcast Cable TV at the New House by dave http://chrismckenna.wordpress.com/2009/07/14/life-without-comcast-cable-tv-at-the-new-house/#comment-976 dave Tue, 14 Jul 2009 13:38:01 +0000 http://www.ihavethe.info/?p=806#comment-976 amazing! i thought this thing was broken. amazing! i thought this thing was broken.

]]> Comment on Life Without Comcast Cable TV at the New House by carlos http://chrismckenna.wordpress.com/2009/07/14/life-without-comcast-cable-tv-at-the-new-house/#comment-975 carlos Tue, 14 Jul 2009 12:17:12 +0000 http://www.ihavethe.info/?p=806#comment-975 We don't have cable (TV) either. Never have. Just got an HDMI converter for the Macbook. Between Hulu and Netflix, you can't go wrong. We don’t have cable (TV) either. Never have.

Just got an HDMI converter for the Macbook. Between Hulu and Netflix, you can’t go wrong.

]]> Comment on In Which Comcast's Customer Retention Efforts Work Out by John McCauley http://chrismckenna.wordpress.com/2008/10/10/in-which-comcasts-customer-retention-efforts-work-out/#comment-951 John McCauley Wed, 01 Jul 2009 02:33:13 +0000 http://www.ihavethe.info/?p=693#comment-951 It's good to hear that someone has had a fairly decent experience with Comcast. We switched to Comcast after 22 years with DirecTV (we actually purchased the original dish for $1,800). I've just had a very bad experience with the Customer Service Department (which I think may have been resolved by a manager, however I will see in the next couple of days) and to be completely honest with you I don't have very much faith in the company. Here's a run down of my issue (not for the squeamish or weak at heart!!!) I called the Customer Service Department tonight between 7:30 and 8:30 this evening 6/30/2009 and I was connected to a CSR named Sam (if that's his real name). At the end of the call I was able to obtain his extension number (which I will not put on the website due to legal issues which may arise such as slander). I spoke with him concerning a missed appointment of a technician who was supposed to be at my house between 3 and 5 pm today. I was told the earliest day the tech would be available is Thursday. I asked for his "Operator ID" which apparently is no longer in use for Comcast and can you believe this................"HE LAUGHED!!!!!!" I told him I wanted to speak to the Customer Retention Department and HE LAUGHED AGAIN!!!!! I asked to speak with a Manager and he said it would be awhile - while LAUGHING and he placed me on hold. I was on hold for about 5 minutes or so and I disconnected!!!! I had to call back and wait on hold again and was finally able to speak with a Manager named Nick. He was 1,000 times more courteous than Sam and was able to schedule a Tech to show up tomorrow between 1 and 3 PM. The problems that I'm having are with my Home Phone Service and my Cable Service. Two problems and Sam finds it very funny that I am upset with Comcast and their service. If anyone calls Comcast Customer Service and gets Sam - Immediately, and I can't stress this enough IMMEDIATELY hang up and call back. I'm still very upset at the way I was treated and I can honestly tell you that I will be contacting DirecTV tomorrow to change my Television provider. I will also contact Qwest tomorrow to change my internet service. STAY AWAY FROM COMCAST. THEY DON'T CARE ABOUT THEIR CUSTOMERS AND APPARENTLY THEIR HIRING STANDARDS ARE LOW ENOUGH TO HIRE SOMEONE LIKE "SAM". Good Luck to anyone who sticks with Comcast. It’s good to hear that someone has had a fairly decent experience with Comcast. We switched to Comcast after 22 years with DirecTV (we actually purchased the original dish for $1,800).

I’ve just had a very bad experience with the Customer Service Department (which I think may have been resolved by a manager, however I will see in the next couple of days) and to be completely honest with you I don’t have very much faith in the company.

Here’s a run down of my issue (not for the squeamish or weak at heart!!!)

I called the Customer Service Department tonight between 7:30 and 8:30 this evening 6/30/2009 and I was connected to a CSR named Sam (if that’s his real name). At the end of the call I was able to obtain his extension number (which I will not put on the website due to legal issues which may arise such as slander). I spoke with him concerning a missed appointment of a technician who was supposed to be at my house between 3 and 5 pm today. I was told the earliest day the tech would be available is Thursday. I asked for his “Operator ID” which apparently is no longer in use for Comcast and can you believe this…………….”HE LAUGHED!!!!!!” I told him I wanted to speak to the Customer Retention Department and HE LAUGHED AGAIN!!!!! I asked to speak with a Manager and he said it would be awhile – while LAUGHING and he placed me on hold. I was on hold for about 5 minutes or so and I disconnected!!!! I had to call back and wait on hold again and was finally able to speak with a Manager named Nick. He was 1,000 times more courteous than Sam and was able to schedule a Tech to show up tomorrow between 1 and 3 PM.

The problems that I’m having are with my Home Phone Service and my Cable Service. Two problems and Sam finds it very funny that I am upset with Comcast and their service. If anyone calls Comcast Customer Service and gets Sam – Immediately, and I can’t stress this enough IMMEDIATELY hang up and call back. I’m still very upset at the way I was treated and I can honestly tell you that I will be contacting DirecTV tomorrow to change my Television provider. I will also contact Qwest tomorrow to change my internet service.

STAY AWAY FROM COMCAST. THEY DON’T CARE ABOUT THEIR CUSTOMERS AND APPARENTLY THEIR HIRING STANDARDS ARE LOW ENOUGH TO HIRE SOMEONE LIKE “SAM”.

Good Luck to anyone who sticks with Comcast.

]]> Comment on In which I reconsider my special relationship with the animal kingdom. by I HAVE THE INFO In which I reconsider my special relationship | Outdoor Ceiling Fans http://chrismckenna.wordpress.com/2009/03/30/in-which-i-reconsider-my-special-relationship-with-the-animal-kingdom/#comment-974 I HAVE THE INFO In which I reconsider my special relationship | Outdoor Ceiling Fans Sun, 31 May 2009 18:01:49 +0000 http://www.ihavethe.info/?p=795#comment-974 [...] I HAVE THE INFO In which I reconsider my special relationship Posted by root 7 hours ago (http://www.ihavethe.info) The attic fan right above the drey was open except for the remnants of some post a comment trackback uri rss 2 0 feed for these comments this entry 2009 powered by wordpress plaintxtblog theme by scott allan wallick Discuss  |  Bury |  News | I HAVE THE INFO In which I reconsider my special relationship [...] [...] I HAVE THE INFO In which I reconsider my special relationship Posted by root 7 hours ago (http://www.ihavethe.info) The attic fan right above the drey was open except for the remnants of some post a comment trackback uri rss 2 0 feed for these comments this entry 2009 powered by wordpress plaintxtblog theme by scott allan wallick Discuss  |  Bury |  News | I HAVE THE INFO In which I reconsider my special relationship [...]

]]> Comment on progress, my ass. by The Wife http://chrismckenna.wordpress.com/2009/03/29/progress-my-ass/#comment-971 The Wife Wed, 15 Apr 2009 02:43:58 +0000 http://www.ihavethe.info/?p=793#comment-971 I hear the sound of Haggis staying in a hotel room rather than my new house when he has his next interview in Philly. I hear the sound of Haggis staying in a hotel room rather than my new house when he has his next interview in Philly.

]]> Comment on progress, my ass. by Haggis http://chrismckenna.wordpress.com/2009/03/29/progress-my-ass/#comment-973 Haggis Tue, 31 Mar 2009 01:51:47 +0000 http://www.ihavethe.info/?p=793#comment-973 i hear whining. i hear whining.

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